We collect information needed to assess applications, identify customers, install and support service, bill accounts, prevent fraud and comply with legal obligations. This may include names, contact details, TRN, date of birth, identification documents, business information, GPS coordinates, account activity and network-service records.
How information is used
- Verify identity and service eligibility.
- Confirm coverage, locate installations and dispatch technicians.
- Create and manage customer, billing, payment and support records.
- Protect customers, staff and network systems from misuse or fraud.
- Send operational, billing and account notices.
Protection and access
Access is limited by staff role and company assignment. Sensitive documents are stored with the application record and are not included in public responses. We retain audit records needed to show what changed, when and by whom.
Your choices
You may ask us to correct inaccurate information and may contact us about how your data is handled. Some records must be retained for billing, security, legal or operational reasons. Contact us through WhatsApp at 876-373-7441, by calling our office at 1-876-672-7260, or using the details shown on your company invoice.